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Data Differences for 2020: A COVID-19 Update
Coming into 2020, the data landscape was already subject to significant transformative forces, notably around increased expectations on data privacy, continued internal pressures to reduce costs and additional customer demands for new services and digital offerings. COVID-19 has now ushered in unprecedented disruption, impacting not just customer and employee health and safety but also business continuity and the financial system as a whole. In times of crisis, particularly of this scale, it is a challenge to plan beyond the next few weeks  ,let alone months. However existing data challenges will not disappear in the meantime – in fact, COVID-19 only re-emphasizes the need to address them in the most diligent and forward-looking manner possible.

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