Coming into
2020, the data landscape was already subject to significant transformative
forces, notably around increased expectations on data privacy, continued
internal pressures to reduce costs and additional customer demands for new
services and digital offerings. COVID-19 has now ushered in unprecedented
disruption, impacting not just customer and employee health and safety but also
business continuity and the financial system as a whole.
In times of crisis,
particularly of this scale, it is a challenge to plan beyond the next few weeks
,let alone months. However existing data
challenges will not disappear in the meantime – in fact, COVID-19 only
re-emphasizes the need to address them in the most diligent and forward-looking
manner possible.
