"Invest in disaster recovery and business continuity so that if due to any reason primary site is down, business can function on DR and will not be affected negatively. DR acts as an insurance to protect the business from such failures"

M.K. Mittal
Head - IT
Aegis Logistics

Mittal has close to three decades of experience in the industry. His expertise includes implementation of oracle & SAP ERP,business intelligence solution - SAP business objects, setting up of data centre and DR site.

Challenges in technology to meet enterprise needs in 2013 and expectations

On a general perspective I see big data as a big challenge. There is a scarcity of big data talent. However, over a period, lot of hype has been created about big data which is out of proportion.

The areas in business environment where solutions do not yet exist or not up to the mark, and which if existed, would've made job easier

Most of the organisations have adopted ERP. Now, organisations are adopting business intelligence solution to extract information from the ERP system which helps the top management in timely decision making. CRM is also being adopted by the organisations for increased customer focus and servicing.

Technology trends impacting enterprise business environment

Technology trends keep on changing and therefore it is important to thoroughly study all pros and cons before investing in any new technology. If you are investing lot of money in a new technology without proper investigation, there are chances you might loose that money. Therefore, it is recommended to do a pilot project before making huge investments.

My roles and responsibilities as a CIO

My roles and responsibilities as a CIO are aligning IT initiatives with business strategies, assessing, acquiring new technologies and managing IT risks and controls.

Lessons learned and advice for fellow CIOs

• Study all pros and cons before investing in new technologies.
• Take calculated risk
• Acquire domain knowledge
• Invest in disaster recovery and business continuity so that if due to any reason primary site is down, business can function on DR and will not be affected negatively. DR acts as an insurance to protect the business from such failures.