"Social media is a key requirement for us as modern generation is deep into various social media platforms"

Use and Implementation of Cloud in business
In the current banking industry aspect, cloud cannot be implemented, as we
are dealing with a lot of security problems as of now. Banking is a type of
business where there is a lot of sensitive data available regarding customers’
account information and the daily transaction data log. So naturally, we
cannot go for the cloud just yet, but still we are thinking of implementing
our servers with private cloud. We are currently in discussion with RBI in
this regard and RBI is trying to come up with a suitable model that serves
our needs. Once we try and implement this prototype model, if it serves as a
success with respect to withstanding security issues, then we’ll definitely go
for the complete implementation of cloud in our servers.

Building an effective DLP program
For Data Loss Prevention, currently we are providing a separate and exclusive lease line and are also trying to increase the bandwidth to improve over all speed of our systems. Additionally, we have our own data security center in Chennai and we also have a near data security center in Vashii, Mumbai.

Ensuring Social Media as an asset for business
Social media is a key requirement for us, as modern generation is deep into various social media platforms. We are also aware of the potential threat the social media can be to a banking industry. So we closely monitor every activity and take opportunities of the advantage it serves us to expand our banking businesses.

Maximizing the cost efficiency for information security
This is a question of cost benefit analysis which we have to do for bringing in advanced security to our systems. Implementing information security as such is very expensive these days. Based on this we have received propositions from so many people who follow international security protocols. Even with the high expense, it is mandatory for us to take a call as implementing proper security will prevent us from future threats and losses.

Mobile devices to minimize threat, loss and risk
Mobile banking is already a part of our banking system. But security issues are there. There are instances where our customers who indulge in mobile banking services have lost their mobile devices leading to valuable data theft. There are also other instances where the service providers for mobiles change their numbers and that in turn leads to lots of confusion in sending transacted SMS to the right numbers. Thus keeping these aspects in mind, using mobile devices for banking is still a risky service to depend upon. The volume of users opting for mobile is considerably low as of now and we are taking a lot of promotional measures to increase users with a promise of safer mobile services.