"The Rise of Social Computing Has Positioned Many Enterprises at a Tipping Point"

Use And Implementation Of Cloud In Business
As enterprises migrate to the cloud – we’re not only looking at ROI and scalability, but also looking at an increasingly mobile workforce - workers who will be able to do business from anywhere. Therefore, Smartphones will emerge as the biggest accessibility tool to access enterprise cloud data for the workforce at large.

Looking beyond the hype around cloud, there is one unifying theme to remember: cloud capabilities—software, infrastructure and platform—are delivered “as a service” based on complete business requirement analysis. The technical and direct business advantages that cloud has over traditional forms of computing include.

Rapid implementation: Less time is required to get up and running on cloudbased systems.

Cost predictability: Cloud’s pay-asyou- go model which includes the cost of system upgrades makes it easier to predict IT costs.

Balanced ROI: Thanks to accelerated implementation and elimination of upfront licensing and infrastructure costs, it delivers a faster return on IT investments,

Agility: Can quickly develop and deploy new IT capabilities and business processes to stay ahead of the competition and keep pace with changes in the marketplace.

Scalability: Provides a flexible platform that can grow or shrink as needed.

IT takes responsibility for service delivery, even when those services are delivered by other providers. This eliminates the requirement for the enterprise user to be concerned about how a service is being implemented and acquired. This enables them to focus strictly on using the service. As a service facilitator, IT engages with the business to select services, style of computing choice and integration issues. It also ensures compliance with corporate and industry governance requirements.

• Ensuring Social Media as an asset for business
The rise of social computing has positioned many enterprises at a tipping point, where social technologies, platforms, strategies and programs have the ability to drive business decisions, actions and outcomes across an enterprise’s ecosystem. At the same time HMSI is adopting the concept of social media networks that can enable more efficient, effective and net-new connections inside and outside organization to drive performance and get the “ANUBHAV” of users.

Establishing social networking presence will attract more customers directly and increase transparency, user-generated content and continual information sharing in a holistic way or build brand equity, which helps to gain, and act on insights.

Searchable online communities of interest, meeting places, frequently asked questions (FAQs), and filesharing make information easier to access and share. Searchable profiles connect end users with experts, as do blogs, self-service forums and searchable histories of problems solved. Collaboration and messaging tools link on-premises in real time, raising productivity in teams and give experience to customers.